FAQ

MedsFair accepts various payment methods, including credit/debit cards, UPI, and other secure online payment gateways.

Yes, it’s safe to purchase from MedsFair. We use industry-standard encryption technology to secure your personal and payment information.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

No, MedsFair ships only to India. However, shipping availability may vary depending on your location. Please check our shipping policy for more details.

MedsFair offers a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 7 days for a refund or exchange. Please review our return policy for specific terms and conditions.

Yes, all products available on MedsFair are sourced from reputable manufacturers and suppliers. We prioritize authenticity and quality to ensure customer satisfaction.

Yes, MedsFair frequently offers discounts, promotions, and special deals on various products. Be sure to subscribe to our newsletter and follow us on social media to stay updated on the latest offers.

You can cancel your order on MedsFair before it has been shipped. Once the order is shipped, it cannot be canceled. Please contact our customer support team for assistance with order cancellations.

While it’s not mandatory to create an account, we recommend doing so for a smoother checkout process and to track your order history.

You can contact MedsFair’s customer support team via email at medsfair.com@gmail.com or through our online contact form or contact number on the website.

Yes, certain medical products may be subject to legal restrictions or require a prescription. Please ensure compliance with local regulations before purchasing such items.

Yes, MedsFair offers wholesale and bulk purchasing options for eligible customers. Please reach out to our sales team for more information.

MedsFair is committed to protecting customer privacy and data security. We adhere to strict privacy policies and employ advanced security measures to safeguard sensitive information.

Yes, you can submit a product request for items not currently available on MedsFair. We will do our best to fulfill your request or suggest suitable alternatives.

While we do not offer installation services, we provide comprehensive product manuals and online support to assist you with setting up and using your purchased medical equipment.

Yes, MedsFair offers a loyalty program for frequent customers. Earn points with every purchase and redeem them for discounts on future orders.

Yes, we encourage customers to leave reviews and feedback on products purchased from MedsFair. Your reviews help other shoppers make informed decisions.

Currently, MedsFair does not have a dedicated mobile app. However, our website is mobile-friendly, allowing you to conveniently browse and shop on your smartphone or tablet.